Hills Science Diet issues voluntary market withdrawal of eight popular products


For reasons that have yet to be disclosed, select Hill’s Science Diet products have been removed from PetSmart retail locations as a result of a “voluntary market withdrawal.”

Shoppers were surprised to find out that as many as eight canned dog food products were affected by the withdrawal, which will continue through the 18th of December.

But this is not to be confused with a product recall – according to the Food and Drug Administration, a Market Withdrawal “occurs when a product has a minor violation that would not be subject to FDA legal action. The firm removes the product from the market or corrects the violation,” as per the FDA website. “For example, a product removed from the market due to tampering, without evidence of manufacturing or distribution problems, would be a market withdrawal.”

Pet owners who did not come in contact with the posting should note that the following products have been affected:

  • Science Diet Dog Adult Perfect Weight
    12.8 oz
    SKU 5210092
    UPC 5274229750
    All Date Codes/All Best Before Dates
  • Ideal Balance Slim – Healthy Chicken
    12.8 oz
    SKU 5210280
    UPC 5274230770
    All Date Codes/All Best Before Dates
  • Science Diet Dog Small – Toy Adult Beef Entrée
    5.8 oz.
    SKU 5092280
    UPC 5274249660
    All Date Codes/All Best Before Dates
  • Science Diet Dog Small – Toy Mature Beef Entrée
    5.8 oz
    SKU 5092282
    UPC 5274249680
    All Date Codes/All Best Before Dates
  • Science Diet Dog Adult Beef Entrée
    13 oz.
    SKU 5117274
    UPC 5274270390
    All Date Codes/All Best Before Dates
  • Science Diet Dog Adult Beef – Chicken Entrée
    13 oz.
    SKU 5117273
    UPC 5274270400
    All Date Codes/All Best Before Dates
  • Science Diet Dog Mature Beef Entrée
    13 oz.
    SKU 5117275
    UPC 5274270560
    All Date Codes/All Best Before Dates

Those with outstanding questions should contact Hill’s Science Customer Service by calling 800-445-5777 between the hours of 8am and 5pm CST, Monday through Friday.


The information presented on this web site is not intended to take the place of your family veterinarian’s advice and is not intended to diagnose, treat, cure or prevent any disease. Discuss this information with your own veterinarian to determine what is right for your pet. All information is intended for your general knowledge only and is not a substitute for medical advice or treatment for specific medical conditions. We can not and do not give you medical advice via this blog. The information contained in this online site and emails is presented in summary form only and intended to provide broad understanding and knowledge. The information should not be considered complete and should not be used in place of a visit, call, consultation or advice of your veterinarian. We do not recommend the self-management of your pet’s health problems.

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