Our Philosophy



NorthStar VETS exists for one, fundamental purpose: to improve the quality of life for our patients, clients, family veterinarians and our staff. We do this by adhering to a set of core values that guide every aspect of what we do - and how we do it - that translates into our "C-PETS" philosophy:

  1. Compassion
    We will interact with our clients, patients and community with kindness and empathy.
  2. Professionalism
    We will conduct ourselves in a moral and responsible manner and treat our clients, patients and colleagues with respect and integrity.
  3. Excellence
    We will provide the highest-quality care and state-of-the-art knowledge in the practice of veterinary medicine.
  4. Teamwork
    The staff at NorthStar VETS, along with our clients and their family veterinarian, will work as a cohesive unit by recognizing the equal contributions and value of every team member.
  5. Service
    We are dedicated to exceeding our clients' expectations through timely and effective communication, exemplary customer service, outstanding patient care and promoting a learning environment.