rDVM Feedback



How Are We Doing?

Your feedback is very important to us. As your partner in the care of your patients, we want to ensure that we're not just meeting but also exceeding your expectations when it comes to medical care, communication with you and your staff, and the services we offer.

We appreciate that you trust our hospital to treat your patients, and want to ensure that we continue to meet your needs. Won't you please take a moment to complete this short survey to let us know how we're doing? Thank you for your time and candor.

If you're completing this survey in response to a particular date of service or staff member, indicate that information here:

Date:

Staff:

Practice Name (Optional):

1. Overall, how satisfied were you with our services?

Excellent     Satisfactory     Needs Improvement

Elaborate:

2. Overall, how satisfied were your clients with our services?

Excellent     Satisfactory     Needs Improvement

Elaborate:

3. How was our follow-up and communication about the pet you referred?

Excellent     Satisfactory     Needs Improvement

Elaborate:

4. If you've ever had a problem, were your issues addressed thoroughly and professionally?

Excellent     Satisfactory     Needs Improvement

Elaborate:

5. When you've had questions, were they answered to your satisfaction?

Excellent     Satisfactory     Needs Improvement

Elaborate:

6. Have you attended any of our RDVM appreciation events?

Yes     No

If yes, what did you think of the event(s)?    

What other ways can we show our appreciation to you for our relationship?

7. Are our hours and accessibility to you and your clients adequate?

Yes     No

If no, please list times/days you or your clients would like us to have appointments available:

8. Is the lecture series we offer beneficial to you and your staff?

Yes     No

Suggested topics for future lectures:

9. What other specialists would you like us to add to our hospital staff?

10. If we add an intern program, would that affect your referrals to us?

Yes     No

Elaborate:

11. Additional comments: